Monica Buckles

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Wow I just had the scariest experience EVER. I don’t even know If I can write about it in complete sentences, because I’m still shaken up. Yesterday I went to pick Ash up from the airport (very common occurrence lately) and when I got there 20 minutes late he wasn’t out front waiting. I called his cell phone and it went strait to voice mail which either means it’s off or he is on it (I thought probably on it).

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I left the kids in the car on the curb (with Sadie to babysit, and the doors locked, with the cell phone) and decided he was probably waiting inside where it is warm. When I got inside and looked around his flights baggage carousel he wasn’t there so I went and talked to the airlines baggage counter. The incompetent nice airline employee asked if she could help me.

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ME: Yes, my husbands flight just got in and he wasn’t on it could you look into it for me.

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Employee: Yes mam that flight has already arrived.

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ME: Um yes, but he wasn’t on it could you please check if he ever checked in for the flight.

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Employee: Oh, ok. Sure.

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Employee: (after rapid typing) No we don’t show he ever checked in, sorry.

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ME: (thinking: what do you mean sorry, find out more) OK what about his flight from Honolulu to Phoenix did he ever get on that plane.

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Employee: We don’t show that that plane ever took off.

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ME: (a little louder now) What do you mean it never took off? If it didn’t take off he would have called me.

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Employee: I’m sorry that’s all the information I have.

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Seriously people do you think that is an acceptable answer? I mean my husband is missing, and all I get is a “I’m sorry I can’t help you.”

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So from there she tells me that even though we bought the flight through them, they contract another airline to fly to and from Honolulu, and that I will have to call and talk to them (she doesn’t even offer to call for me, or give me the number.). I go back out to the car where my kids are asking where is daddy and all I can say is I don’t know. I call 411 and get the other airlines number but can’t get a human on the phone so I’m stuck talking to a computer and after 20min all I find out that my husbands direct flight from Honolulu to Phoenix left Honolulu at 2:30 am (3 hours late) and arrived in Kana Pali. Kana Pali what the hell is that?

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By now It’s been about 45min and still no answers. I decided to drive around and park and go into the airport to the other airlines counter dragging all 3 kids who by now are panicking to, and not leave until I get an answer. When I get into the airport not only do they not have a counter for that airline, but nobody has even heard of that airline (not reassuring).

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By now I’m not only hyperventilating, but I’m pissed. I march up to the original airlines counter and explained (to a lady who wasn’t doing anything at the time) the situation and the witch nice lady tells me that if I want to get in the back of the line she would be happy to help me as soon as it was my turn. Seriously people! By now I’m starting to worry that they are going to have to arrest me for making a scene in the airport. I (in a very loud tone) told her that no I would not get to the back of the line, that I had been in the airport now for over an hour and a half, and she damn well better start giving me some answers. (Oh and by the way I had talked to Ash’s dad on the phone and he explained that Kana Pali was in Maui, and that the only reason for stopping there would be an emergency landing, not helpful.)

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Right about then I got a text message from Ash that he had just landed in Phoenix, and that he would call me in a minute to explain. I burst into tears, and was shaking. I can’t even tell you how scary this was. It turned out that yes they landed in Maui, because they lost a communications antenna, and a 10 min fix turned into 3 hours (after the 3 hours that they spent waiting to take off from Honolulu.). When I asked why he didn’t call, he said he didn’t want to wake me. I explained that waking me would have been better than what I went through, and that from now on he isn’t aloud to fly.